RCM Pulse Weekly

Revenue Cycle Management Intelligence for Medical Practices
May 8, 2026
Volume 5, Issue 2
Section 01

CMS Drug PA Proposed Rule: 24-Hour Decision Windows & Mandatory ePA for Drugs

On April 10, 2026, CMS released one of the most consequential prior authorization rules in years: the 2026 CMS Interoperability Standards and Prior Authorization for Drugs Proposed Rule (CMS-0062-P). While the 2024 final rule addressed non-drug items and services, this new proposal extends electronic prior authorization mandates to prescription drugs — a category that accounts for an outsized share of administrative burden in specialty practices.

What the Rule Proposes

Why This Matters for Practices

Medicare Advantage plans made 52.8 million prior authorization determinations in 2024, denying 4.1 million requests — a 7.7% denial rate. But when appeals were filed, 80.7% were overturned, suggesting systematic over-denial. This rule forces payers to speed up decisions and disclose their track records publicly.

24 hr
Urgent drug PA decision window proposed under CMS-0062-P
52.8M
MA prior authorization determinations made in 2024
80.7%
Of appealed MA denials overturned — first-pass over-denial confirmed
Key Insight

The comment period runs through June 15, 2026. Practices that submit comments — especially those documenting patient care delays from slow drug PAs — help shape the final rule. MGMA, AAPC, and AMA are coordinating comment campaigns.

Section 02

UHC Cuts 30% More PAs; Payer Pushback Still Drives 78% of Payment Delays

Two conflicting signals define the payer landscape this week. On the positive side, UnitedHealthcare announced May 5, 2026 that it will eliminate an additional 30% of remaining prior authorizations by year-end — including select outpatient surgeries, echocardiograms, certain outpatient therapies, and chiropractic care. UHC claims 92% of submitted authorizations are now approved in under 24 hours and PA is required for only 2% of covered medical services.

But the broader picture remains grim. A May 2026 HealthLeaders survey reveals that 78% of revenue cycle leaders attribute at least 10% of their delayed payments to payer-related causes.

The Denial Landscape by the Numbers

Payer PA Scorecard (May 2026)

Payer PA Volume Standardized Key Action
UnitedHealthcare 70%+ ePA by year-end Cutting 30% more PAs; 1,500 rural hospitals exempt
Aetna 88% standardized Bundling medical + drug PA into single request
Cigna 70%+ by year-end Eliminated PA for ~100 services; CoverMyMeds as ePA platform
Humana / Elevance / BCBS Pledged standardization Honoring PAs for 90 days during plan transitions

On May 4, 2026, Carlyle Group acquired a majority stake in Knack RCM and EqualizeRCM, while 60% of revenue cycle leaders plan to change vendor strategies within two years — with 75% of that group expanding outsourcing.

Warning

The OIG confirmed that MA plans overturned ~75% of their own PA denials on appeal — proving systematic first-pass over-denial. If your practice isn’t appealing every clinical denial, you’re leaving money on the table. Build an appeal-everything policy.

Section 03

Oliver Wyman Survey: 63% of Health Systems Run AI in Revenue Cycle — But ROI Expectations Are Cooling

Oliver Wyman’s landmark May 2026 Healthcare RCM Survey — covering 200+ decision-makers and 90 end users — paints a picture of an industry at an inflection point: AI adoption is accelerating, but realistic ROI expectations are replacing early hype.

Adoption Snapshot

Metric Value
Organizations with AI integrated in RCM63%
Health systems exploring/piloting/deploying GenAI for RCM80% (up 38 pts in 2 years)
Broad or enterprise-wide AI deployment20–40%
Decision-makers planning to increase AI spending (next 3 years)70–90%
Leaders seeing “no-regret” AI investments in RCM92%

Where AI Is Delivering

The Reality Check

The AI Arms Race

Denial rates above 10% have surged from 30% of providers in 2022 to 41% in 2025, driven in part by payers deploying AI to review and deny claims faster. The provider response is counter-AI: AI-enabled pricing engines that automatically identify underpayments, and generative AI appeal writers that draft clinically-supported appeals in seconds.

Action Required

The Oliver Wyman data confirms that ambient documentation, CDI, and ePA are the three “no-regret” AI investments. If your practice hasn’t piloted at least one of these by Q3 2026, you’re falling behind 63% of the market.

Section 04

April 2026 ICD-10-CM Update Live: New Codes for Opioid, Autoimmune & Post-COVID Conditions

CMS released its April 2026 ICD-10-CM update, adding new diagnosis codes mid-cycle — a pattern that’s becoming the norm as CMS responds to clinical realities faster than the annual October cycle allows.

Key Changes for Practices

2026 Code Volume Recap

Code Set New Deleted Revised
CPT 20262888446
ICD-10-CM (Oct 2025 cycle)6142838
ICD-10-CM (April 2026 mid-year)Additional codes

Notable CPT 2026 Highlights

Key Insight

AI-driven payer audits are increasingly flagging unspecified ICD-10 codes. The April 2026 mid-year update gives practices the tools to code with the specificity that keeps claims clean. Update your code sets immediately.

Section 05

The 25-Day Club: Top Performers Cut Days in A/R Below 25 While Industry Average Stalls at 40+

The performance gap in revenue cycle is widening. While MGMA benchmarks show the industry average for Days in A/R remains above 40 days, top-performing practices have pushed below 25 days — creating a 15+ day cash flow advantage that compounds across the year.

2026 KPI Benchmarks

KPI Industry Average Target Top Performer
Days in A/R40+ days< 30 days< 25 days
Clean Claims Rate90–93%> 95%> 98%
Net Collection Rate92–94%> 95%97–99%
Denial Rate8–12%< 5%< 3%
Cost to Collect5–7%< 4%< 3%

What the Top Performers Do Differently

  1. Real-time eligibility verification at scheduling — not at check-in
  2. Automated charge capture with AI-powered coding review before submission
  3. Same-day claim scrubbing with payer-specific edit libraries
  4. 48-hour denial follow-up workflows with AI-drafted appeals
  5. Daily payment posting with automated variance detection

The Cash Flow Math

A practice billing $5M annually that moves from 40 to 25 days in A/R unlocks approximately $205,000 in accelerated cash flow — money that’s sitting in the pipeline instead of earning interest or funding operations.

40+
Industry average Days in A/R — well above target
<25
Days in A/R achieved by top performers
$205K
Cash flow unlocked at a $5M practice moving from 40 to 25 days
Action Required

Calculate your practice’s Days in A/R this week. If you’re above 35 days, prioritize front-end eligibility automation and same-day claim submission. Every day you shave off A/R is money in the bank.

Section 06

Technology Spotlight: CodaMetrix Cuts Coding Denials 59%; 2026 Best in KLAS RCM Winners Announced

The RCM technology landscape is consolidating around AI-native platforms. This week’s key developments:

CodaMetrix: Autonomous Coding at Scale

CodaMetrix’s AI coding platform is now reporting verified outcomes: 70% reduction in manual coding labor and a 59% drop in coding-related denials. The platform earned KLAS category leadership in Autonomous Coding — a new category that didn’t exist two years ago.

2026 Best in KLAS RCM Winners

Category Winner Score
End-to-End RCM OutsourcingEnsemble Health Partners95.1/100
Claims ManagementWaystar91.8/100
Contract ManagementExperian Health90.3/100
Ambulatory RCMARIA RCMBest in KLAS
Patient EngagementRevSpring90.3/100
Autonomous CodingCodaMetrixCategory Leader

Waystar Innovation Showcase

Waystar previewed four new capabilities at its innovation event: AI-powered underpayment detection, predictive denial prevention, automated patient financial engagement, and real-time claims intelligence. The Waystar True North Client Conference is scheduled for August 25–27 in San Antonio, TX.

Generative AI
Appeal writing, CDI, ambient documentation — Innovaccer, AKASA, Notable
AI / ML
Autonomous coding, denial prediction, underpayment detection — CodaMetrix, Waystar, Experian
RPA
Eligibility checks, claim status, payment posting — Automation Anywhere, UiPath, Olive (Waystar)
Bottom Line

The vendor landscape is bifurcating: AI-native platforms vs. legacy systems bolting on AI. Practices evaluating RCM technology should prioritize vendors with demonstrated autonomous coding accuracy and measurable denial reduction — not just AI marketing.

Section 07

Compliance Corner: Hospital Price Transparency Enforcement Begins; NSA Enforcement Discretion Extended

Price Transparency: Enforcement Is Real

CMS began enforcing updated Hospital Price Transparency requirements on April 1, 2026, following the CY 2026 OPPS/ASC final rule. The new requirements include:

No Surprises Act: Mixed Enforcement Signals

On April 2, 2026, CMS and the Departments of Labor, Treasury, and OPM released a joint FAQ extending enforcement discretion for health plans calculating qualifying payment amounts (QPAs) using the 2021 methodology. Plans using legacy QPA calculations will not face enforcement action — yet.

State PA Laws: 5 Enacted, 130+ Bills in 42 States

State Key Provision
VirginiaPA approvals valid minimum 6 months; renewals minimum 12 months
WashingtonBans AI as sole basis for denials; requires transparency on AI use
Alaska72-hour routine / 24-hour expedited PA decision windows
North DakotaFaster PA response times mandated
NebraskaAccelerated PA response time requirements
Warning

Washington State’s AI denial ban is the leading edge of a national trend. Practices in states without similar protections should document every instance of an apparent AI-generated denial (look for generic denial language, no clinical rationale) — this data supports both appeals and future state legislation.

Section 08

Independent Practice Watch: Only 42.2% of Physicians Still in Private Practice — Automation Is the Lifeline

The share of physicians in private practice fell to 42.2% in 2024 (down from 60.1% in 2012), with 34.5% now in hospital-owned settings and 6.5% under private equity ownership. Yet consolidation activity has slowed — PE deal volume has “quieted down” after a post-COVID spike — suggesting independent practices that survive the current squeeze may find more room to operate.

MGMA: Automation Leads Cost-Cutting

Strategy % of Practices
Automation36%
Process improvement23%
Hiring freezes / cuts18%
Outsourcing14%
New vendors9%

The Margin Compression Playbook

Where You Should Be — Independent Practice Benchmarks

Benchmark Where Most Are Where You Should Be
Days in A/R38–45 days< 32 days
Net Collection Rate91–93%> 96%
Denial Rate8–12%< 5%
Cost to Collect6–8%< 4.5%
Clean Claims Rate88–92%> 95%
Front-end eligibility automationManual or partialReal-time, at scheduling
AI coding assistanceNoneAt least pilot-stage
Action Required

If you’re an independent practice with a net collection rate below 95%, the single highest-ROI investment is real-time eligibility verification at scheduling combined with automated claim scrubbing. These two automations alone can shift 3–5 percentage points on NCR within 90 days.

Section 09

Specialty RCM Spotlight: Primary Care, Cardiology, Orthopedics, Oncology, Mental Health, Radiology

Specialty Key Update Impact
Primary Care CMS expanded reimbursement for CCM, PCM, TCM, and RPM — now valued at $280–$420 per eligible patient annually. New RPM codes lower the time threshold from 20 to 10 minutes. Bill every eligible chronic care patient. The ROI on CCM enrollment has never been higher.
Cardiology Overall cardiovascular reimbursement up ~1% for 2026. Facility-based cardiology services down 7%. New mandatory Ambulatory Specialty Model (ASM) for heart failure launching 2027. Office-based cardiology benefits; hospital-based faces compression. Begin ASM readiness planning now.
Orthopedics The 2.5% efficiency adjustment hits surgical procedures, diagnostic imaging, and outpatient interventions hardest. CMS PA reform cuts payer decision windows from 14 to 7 days. Model the wRVU impact on your top 20 procedures. Faster PA turnaround partially offsets the payment cut.
Oncology Drug PA reform (CMS-0062-P) mandates 24-hour urgent / 72-hour standard decision windows for drug PAs — directly targeting chemotherapy and immunotherapy delays. Submit comments by June 15 documenting care delays from slow drug PAs.
Mental Health New ICD-10-CM codes for opioid use disorder specificity. Behavioral health parity enforcement increasing. CMS PA reform highlights behavioral health as a priority area. Update opioid-related code sets. File complaints when payers apply different PA standards to mental health.
Radiology Comprehensive CPT overhaul for lower extremity revascularization and vascular/interventional imaging codes. The −2.5% efficiency adjustment applies to diagnostic imaging. Complete code crosswalk for revised radiology CPT codes before the next billing cycle. Train coders on the new interventional radiology structure.
Key Insight

The 2026 PFS rewards office-based cognitive services and penalizes facility-based procedural work. Practices with the flexibility to shift appropriate services to the office setting will see net payment gains.

Section 10

This Week’s Action Items

$262 Billion
The amount denied from $3 trillion in annual U.S. healthcare claims — roughly $5 million per provider. Yet 90% of those denials are preventable and 60% go unappealed. The math is simple: a practice that appeals every denial and prevents the preventable ones recovers revenue that’s already been earned. The technology exists today. The only missing ingredient is the workflow.